Further to my previous entry about people responding to spam, I heard back from one of the people I sent a response to. I'll back up a bit and show you the whole exchange. First, his original message to me:
From: "Don" <...@cox.net> To: "Rosamund Stephenson"Subject: RE: monsoon Ok knock your shit off please and stop sending me this [original spam message quoted in his message]
My response:
From: "Greg Hewgill"To: "Don" <...@cox.net> Subject: RE: monsoon On Fri, Apr 28, 2006 at 08:29:26AM -0700, Don wrote: > Ok knock your shit off please and stop sending me this I understand you received some spam that appeared to be from an email address in a domain I own (hewgill.net). Unfortunately, today spammers are using software that can easily forge the "From" address on email messages. They don't use their own name to try to hide their identity. They insert random email addresses from domains they don't own and so it looks like the spam came from me. I can assure you that it did not. If your email provider has a spam blocking system, you may want to try turning that on. On my own email system, I have a number of different layers of spam protection and it brings the spam down to a manageable level (I receive thousands of spam messages per day, most of which are automatically blocked). With luck, people will stop buying products from spammers and it will no longer be profitable for them to send their junk mail. Have a great day. Greg Hewgill http://hewgill.com
I thought that was clear, succinct, and quite understandable. However, our friend Don appears to have not read any further than the very first sentence:
From: "Don" <...@cox.net> To: "Greg Hewgill"Subject: RE: monsoon Own it or not I don't need it so STOP sending me this
Of course he didn't read my explanation about forging of email headers; he didn't read that I did not personally send him that spam; he did not read about my recommendation regarding spam filters; he did not read that I too am subject to receiving spam from junk mailers; he is probably not even having a great day today. I had originally thought about mentioning SPF and how that would have prevented him receiving the message in the first place, but I'm sort of glad I didn't waste my energy. (Instead, I'm using that energy to rant about this here.)
Perhaps I'm old and jaded (at least in internet years), but it's surprising to me that people using the internet today have no clue how email works. I imagine our friend Don could, perhaps with a bit of effort, understand what happened if he received a forged written letter in his mailbox delivered by the post office. However, the same does not appear to be true about email delivered by his computer. If he hits Reply, the message must go back to the person who sent it, right? I fear for him if he ever starts receiving phishing messages.
Ok, I know this is boring. I'm done for now.
[Reposted, as a logged in user. Something seems to be causing me to get logged out of LiveJournal repeatedly. Sigh.]
Perhaps I'm old and jaded (at least in internet years), but it's surprising to me that people using the internet today have no clue how email works.
Alas, the majority of the people using the Internet these days do not know how it works. This has been the case for at least the last 5 years. A large proportion of them don't even know that it's called "the Internet". They really only see a few web applications that they use (eg, webmail), and perhaps one or two portals.
Personally I gave up trying to reason with people who were sufficiently stupid to respond to spam (imagine confirming your email address still reaches a person by replying to the message!) a while ago. I'd recommend that you save your breath (and fingers).
And given the year-on-year increase in spam in the last 10 years, I don't see the problem ever going away. I am, however, hopeful that eventually there'll be some way to reliably prevent my addresses being forged as the source of spam and other junk. But I don't see that happening in the near future either.
Ewen
PS: Yes, I know there are lots of proposals and partially implemented methods which would prevent my addresses being forged as spam. Alas, they don't work reliably, at least now. I know this 'cause I get a lot of backscatter from spam runs.
PPS: I'm an Internet newbie too. I've only been using it for 16 years. Not even half the time that it's existed.
2006-04-29T21:36:26Z